“Dear Michael, we would like to thank you for the very professional and caring way in which you arranged the funeral for my aunt, your manner of dealing with us, and our wishes was exemplary.”

“Dear Mr Lee, I would like to thank you very much for your kindness and understanding towards myself and my family on the occasion of my sister’s funeral, your professionalism is unsurpassed.”

“It was never going to be easy, it was never going to be that straight forward, but we have to thank you from the bottom of our hearts for making our saddest time ever just a little bit easier. Harry would have been proud.”